Centrex™ is a comprehensive package of voice and data services that provide the business customer with a number of unique features to enhance both communication capabilities and the ability the handle calls more effectively. Since many features are included in the basic monthly rental, there is no need to incur extra cost to add a particular feature to a line. Discounts are available bulk purchase of Centrex™ lines.
The majority of features are included in the line rate, however, there are a few features which carry a separate monthly charge. Examples include Voice Mail, Call Display, additional directory numbers, paging, music on hold, and conference bridge/meet-me-conference.
- Important customers can dial direct numbers to reach individuals
- Call Forward can transfer calls to an attendant, voice mail or to a cell phone
- Link can resolve customer questions/issues promptly with the ability to turn any telephone conversation into a 3 way call
Some of the benefits of Centrex™ include:
- Each employee has their own individual telephone line
- Digital sets can be programmed with a multiple appearance of directory numbers to enhance customer service
- Reliability – DMTS monitors and maintains the system 24/7 so there is no need to worry about power outages and whether the system is working well
- Unlimited growth – Centrex™ systems can range from as few as two lines to hundreds of lines, adding or removing a line is easy
- Save money & space – with Centrex™, there is no need for costly capital outlay to purchase equipment AND you don’t have to find space to house any on-site equipment
- Centrex™ can provide a uniform dialing plan for multiple locations
- Always up-to-date – Your equipment does not become obsolete